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Voice or Non-Voice? How to select your call center work

YouTubeCall Center Training Tips

Voice or Non-Voice? How to select your call center work

Voice or non-voice? Aside from the pay, one of the biggest differences is the typing speed requirement. Most voice accounts only require around 25 WPM. Many non-voice accounts look for 40 to 60 WPM. If you're happy with the pay, you're comfortable with the typing speed requirement, and you prefer not to take calls, then non-voice can be a good ...

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