Visit the Digital Return Center at xfinity.com/returns and follow the on-screen steps for the device you'd like to return. If you don't see your device, simply follow the return options below.

May 12, 2025 · Xfinity equipment can be returned without a return label by visiting any Xfinity Retail store or via UPS. If you'd prefer to mail from home, the article below shows how to obtain return …

How do I return or exchange my mobile device and accessories? You have 14 days from the date your device is delivered or you buy it in-store to return or exchange it.

Jul 16, 2025 · One option is to initiate a return online by visiting our Equipment Return page at this link here. Here is where a prepaid shipping label will be prepared for you to print.

Nov 21, 2017 · Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. If you don't see your device, simply follow the return options …

May 27, 2025 · That said, you can still drop the equipment off at any UPS Store — not just an Xfinity Store — and they'll handle the return for you at no cost. You don’t need a label or box; just bring the …

Jul 1, 2024 · You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK …

Xfinity Retail Stores Xfinity Retail Stores have all products, including Xfinity Mobile, so you can try them in person. You can also go to a store to: Pay your bill. Manage your account. Sign up for new …

May 27, 2025 · There is no need to return HDMI, Ethernet, or cable wires. Ensure the device is securely placed in the box and add any additional padding (newspaper, cardboard, etc.), if necessary.

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, …