Oct 18, 2025 · Unattended access: Helpers can connect to Android devices without requiring the sharer to accept the connection each time. This capability requires the Android device to be enrolled in …

Jul 29, 2025 · Remotely access devices over the cloud without requiring end user involvement by signing in with credentials.

Feb 13, 2023 · Use Remote Help with unenrolled devices: You can choose to allow help to devices that aren’t enrolled with Intune. This setting is disabled by default and can be turned on from remote help …

This article provides a comprehensive guide to Microsoft Intune Remote Help, covering its features, prerequisites, configuration, usage, and monitoring for secure remote support across multiple platforms.

Oct 18, 2025 · Use the Remote Help app to provide remote assistance to authenticated users who also run the Remote Help app, and to troubleshoot for frontline workers (FLW).

Jul 29, 2025 · Microsoft Intune's new Unattended Remote Help feature allows IT support to access and fix Windows devices remotely without the user's presence, using secure credentials to ensure only …

Sep 5, 2023 · Remote Help - Unattended Control? Was wondering if anyone knows if Unattended Access / Control is a thing with Remote Help and Intune yet?

Mar 31, 2026 · While digging through the Intune Management Extension, I noticed a new Sidecar notification action called Unattended Remote Help for Windows, and that one name was enough to …

When installed on a users device, your organizations users can provide remote assistance to other users within the same tenant, including between devices that are and aren't enrolled with Intune.

Follow the steps to deploy Remote Help with Microsoft Intune on Windows, macOS, and Android Enterprise.