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  1. In this chapter, you’ll find best practices for seting up a shared inbox in Front and a list of ways you can measure your finance team’s performance through Front’s analytics.

  2. First, you’ll make team inboxes. Here at Front, we use a tiered support structure (Tier 1, Tier 2, and Tier 3) to escalate support requests to the right teams.

  3. Front brings all your communication channels into one place, so your team members can quickly and easily gather context for any conversation they have. Manage messages across all your …

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  5. Front is a platform built for managing company communications as a team. Front feels like traditional email, but with five revolutionary improvements that help customer-centric teams …

  6. See how Front helps success teams at Shopify, Instructure, Boostability, and more to give outstanding customer experiences. GET STARTED HERE

  7. Since Front is designed for team collaboration, it has built-in tools to help you and your team work together, without clunky forwards or out-of-the-blue chat messages: shared drafts, and internal …

  8. It was created to solve a really big problem that either encompasses or intersects with almost everything you do at work on a day-to-day basis. But don’t let that make you think it’s …

  9. Jul 16, 2024 · Email Front Chat & third-party chat (e.g. Slack, Drift) Website forms & social channels (e.g. Facebook, Instagram) Voice communication and telephony (e.g. Aircall, …

  10. Front was built to be a one-stop solution to each of the three customer communication operations for logistics companies, and can transform them for you in days or weeks.