With the ubiquity of artificial intelligence these days, algorithms are seemingly making almost every decision for us, often to the detriment of the customer experience, Forrester Research says in a ...

Uniphore X-Stream aims to help companies convert structured and unstructured multimodal data into domain-specific knowledge, with connectors and controls to build AI applications.

ZoomInfo has enhanced ZoomInfo Copilot to help sellers capture more pipeline. ZoomInfo Copilot equips sales teams with on-demand account insights and real-time buying signals, applying generative ...

Qualtrics and Vizient combine quality and patient experience data to link patient experience and clinical outcomes.

Recurly has launched Recurly Compass, a suite of artificial intelligence-driven tools to deliver personalized, proactive insights so subscription teams can identify and act on new growth opportunities ...

SWIPEBY today launched a voice artificial intelligence phone assistant specifically for small-to-medium sized restaurants, businesses, and service providers ...

PandaDoc, a document workflows solutions provider, has launched PandaDoc CPQ for HubSpot, an embedded configure, price, quote (CPQ) integration for HubSpot Sales Hub. This integration allows sellers ...

Intercontinental Exchange (ICE), a provider of technology and data, and IPC Systems, a provider of trading communications solutions, have partnered to launch ICE Voice, a cloud-based audio solution ...

Changing consumer expectations drive significant loyalty swings up and down this year's list of Brand Keys Loyalty Leaders.