The countdown has begun for Digital Transformation Week Expo, the premier event dedicated to advancing digital transformation strategies and ...

Contact centers can adjust staffing levels by predicting call spikes to ensure adequate coverage. FREMONT, CA: Contact centers are crucial in ...

Bob Bress, Vice President and Head of Data Science, FreeWheel Bob Bress is the Vice President and Head of Data Science at FreeWheel, a Comcast company, where he specializes in leveraging AI and ...

Phyllis Strader, Manager Legal Technology and Electronic Discovery Operations, Constellation Energy Corp. Phyllis Strader is a dynamic Manager of Legal Technology and eDiscovery Operations at ...