Starbucks is restructuring operations with menu reductions and layoffs, stricter stay policies and a modernized brand image.

CEO Brian Niccol acknowledges some “mistakes” in the past as the coffee shop giant courted mobile and takeout customers. The ...

Starbucks began 2025 with some big changes. The coffee chain has announced a number of shifts, including many at its cafés, since CEO Brian Niccol took the helm in September. It's trying to win ...

Free refills: Receive free refills of hot or iced brewed coffee ... that can overwhelm baristas and increase customer wait times. Buy a drink or get out: Starbucks reverses open-door policy. Here's ...

Starbucks CEO Brian Niccol wants everyone to know the “third place” is alive and well. It’s a concept the coffee giant has long embraced, giving guests a comfortable space between their home and ...

Starbucks has been making changes lately ... Customers have seen a return of the condiment bar and free refills as part of what newly-appointed chairman and CEO Brian Niccol called a "fundamental ...

Starbucks' top boss made it clear to employees during an internal forum that they need to improve their efficiency in making decisions amid turnaround efforts.

In place of these 13 items, the Seattle-based company ushered in three new picks: Iced Lavender Cream Oatmilk Matcha, Iced ...

Starbucks' new Sunsera blend has arrived. This new blonde roast coffee contains beans sourced from Brazil and Colombia. The ...