Employees must stick to official channels to make sure their messages are fully retrievable.

In a recent move to tighten communication protocols, NatWest Group has blocked the use of messaging platforms like WhatsApp, Facebook Messenger, and Skype on company devices across the UK. According to the BBC, this decision is part of a broader effort to ...

The UK banking group said it wants its employees to stick to 'approved channels' for work-related communication

Companies in the UK and US have began receiving fines for using messaging services such as WhatsApp and Facebook for work communications

WhatsApp and Facebook Messenger to be banned for internal NatWest communications You can still reach customer service through WhatsApp The Financial Conduct Authority issued fines to Morgan Stanley for irretrievable conversations One of the UK’s largest banks has banned employees from using instant messaging apps such as WhatsApp,