There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything ...

The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

Cloud voice telephony services used by Three Ireland will reduce cost and increase security for customers, the company says ...

A hack of location data company Gravy Analytics has revealed which apps are—knowingly or not—being used to collect your ...

Effective communication is at the heart of every successful business. Regardless of the size of your enterprise, having a ...

Vonage is a well-known name in the VoIP industry, providing reliable virtual phone numbers to Canadian users. Features such as call analysis, virtual receptionist and the map are resizable. This makes ...

Principal Financial Group Inc. decreased its holdings in shares of Consolidated Communications Holdings, Inc. (NASDAQ:CNSL – Free Report) by 4.4% during the 3rd quarter, HoldingsChannel.com reports.

From AI to webtoons to streaming innovations, the Variety Entertainment Summit at CES ran the gamut of hot topics driving the ...

BANGKOK (AP) — China has slammed a decision by the U.S. Treasury to sanction a Beijing-based cybersecurity company for its ...

Aldi has been crowned the UK’s cheapest supermarket of 2024, after being found to be the most inexpensive for all 12 months ...