The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol ...

Cloud voice telephony services used by Three Ireland will reduce cost and increase security for customers, the company says ...

The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

Phone scammers impersonating BT are exploiting upcoming changes to the landline phone network to con customers into giving ...

Around one in five American households now bundles their home Internet service with wireless phone, according to a new consumer survey.

UPPER MICHIGAN (WLUC) - An internet service provider has acquired the fiber optic assets of 906 Technologies. Highline ...

AT&T's Fiber 300 Plan may not offer the best value, but its speeds should be more than enough for average internet users.

Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

Nathan Toops was sworn in Monday night as interim chief of the Burlington Fire Department in front of a crowd of his peers who showed up in support of his ...

Union River Telephone Company of Aurora, which serves more than 1,100 customers in the Hancock County area, has announced its recent acquisition by Direct Communications of Rockland, Idaho, for an ...

Can you see the sky? If so, chances are good you can connect to the internet with your smartphone without the worry of dead ...

Four of the largest independent local broadcasting groups in the US have come together to form EdgeBeam Wireless – a joint venture created to provide wireless data services to a wide range of ...