A voice over IP (VoIP) service can boost your call quality and save you money compared with a traditional landline. These are ...

Discover why (and how) a VoIP gateway is one of the few truly plug-and-play devices in business communications.

With so many easier alternatives for sending docs, VoIP fax is a lousy strategy. Learn why fax fails over VoIP and what you ...

Integration with other software, such as CRM (Customer Relationship Management) systems ... including phone, email, chat, and social media. Top VoIP call center software should offer omnichannel ...

As VoIP calls become more widespread, understanding their vulnerabilities is crucial. Learn about VoIP security, call ...

Although often used interchangeably, IP phones and VoIP phone systems have a subtle difference: VoIP phones use the public Internet to carry voice traffic while an IP phone uses a private data ...

Voice over Internet Protocol (VoIP) offers numerous benefits compared to traditional phone systems. Here are some key advantages of using VoIP. VoIP systems provide advanced features that enhance ...

This system combines the functions of a PBX with VoIP calling to relay audio and ... In contrast, digital PBX phone systems use internet connectivity and software, whether set up as on-premise ...

You need to maintain your VoIP systems, for example ... sales made over the phone or a higher satisfaction score) to understand if your VoIP bill is worth it. A call detail record (CDR) is ...

We’re here to help you navigate VoIP systems, what they’re used for, and comprehensive features you can take advantage of. The term VoIP caller can describe the person who’s using an internet-based ...

Here are the three most common types of VoIP protocols. While there are other protocols, these three are the main ones. All these work together to mimic regular telephone calls. Most modern business ...

Comcast is ready to make big changes by focusing on increasing its footprint in broadband, mobile, and business services.