Michelle is a lead editor at Forbes Advisor. She has been a journalist for over 35 years, writing about insurance for consumers for the last decade. Prior to covering insurance, Michelle was a ...

Learn how AI life insurance is set to reduce costs and improve operations while preserving essential human roles in the industry.

Your insurer could know a lot more than just what’s on your application form. It’s worth understanding where this information ...

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Ambient commerce depends on making insurance payments disappear without sacrificing trust. Unified payment infrastructure can connect premium collections, claims and customer behavior. Payment ...

Imagine going to a public hospital’s emergency department and a nurse from a private hospital asks you if you want to go to there instead. This is the basis of a trial arrangement with a Ramsay Health ...

Artificial intelligence is expensive to use, many companies discovered. That has led to a new era of saving costs. Credit...Andrea Chronopoulos Supported by By Eli Tan Reporting from San Francisco ...

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Clicking a captcha "I am not a robot" box and identifying images to prove it is second nature for many internet users. Now, cybercriminals are exploiting people's comfort with the routine to scam them ...

Gen Z consumers are more likely to use AI to alter an insurance claim to make their claim more financially favorable, recent data suggests. Getty Images Gen Z consumers are more likely to use AI to ...

SACRAMENTO, Calif.--(BUSINESS WIRE)--Inszone Insurance Services, a rapidly growing national provider of commercial, personal, and benefits insurance, is pleased to announce the acquisition of Smith & ...