Effective communication is at the heart of every successful business. Regardless of the size of your enterprise, having a ...

While smart devices in homes have grown to include speakers, security systems, lights and thermostats, the ways to control them have remained relatively stable. Users can interact with a phone, or ...

The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

OxygenOS introduces AI, up to 100W fast charging is available, and the alert slider is back. Is the OnePlus 13 ready to be ...

Around one in five American households now bundles their home Internet service with wireless phone, according to a new consumer survey.

Strip District-based health care analytics and software firm Net Health announced that it had acquired Alinea Engage, an ...

Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

In joining forces, CallTower and Inoria represent a dynamic convergence of some of the leading UCaaS and CCaaS providers. CallTower's acquisition of Inoria strengthens its offerings with complete CX ...

Step-by-step instructions for coming up with an engaging list of recommendations for things we should — or shouldn’t — read, watch, experience, eat or listen to. By Katherine Schulten If ...

Ukraine confirmed responsibility for a strike against a Russian oil base in the city of Engels. Meanwhile, Donald Trump said he hoped to end the war in Ukraine before he reached six months in office.

Today, NTIA has awarded more than $46 billion in broadband funding and connected thousands of families. That includes: More than 40,000 homes with new high-speed Internet access through the Broadband ...