When a small business starts missing calls, the first fix can seem obvious. Hire help. But before you compare top-rated call ...

WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

BALTIMORE, MD-A high-level joint operation between United States federal agencies and Indian law enforcement has led to the dismantling of a massive international scam network. On February 2, the FBI ...

SAVANNAH, Ga. (WTOC) - A town hall in Savannah is focusing on one trending and controversial topic: data centers. City leaders and residents gathered at the Otis S. Johnson Cultural Arts Center to ...

Polymarket has become one of decentralized finance’s highest fee-generating protocols, pulling in about $7.1 million in fees in the first week of the second quarter. Polymarket has become one of ...

Mecklenburg County commissioners are assessing whether to proceed with building three more community resource centers, with some saying the money can be better spent elsewhere. Mecklenburg currently ...

The rapid growth of artificial intelligence and cloud computing is outpacing the ability of many community water systems to deliver large bursts of water on the hottest days of the year to keep the ...

Federal Communications Commission Chairman Brendan Carr made his case on Tuesday that overseas call centers pose potential national security risks because they may be compromised by foreign actors.

The Federal Communications Commission announced last week that it wants to crack down on call centers. No one likes dealing with customer service over the phone, but don’t be surprised if this ...

Starcloud plans to mine Bitcoin from orbit using ASIC hardware, arguing the economics of space computing favor specialized mining chips over GPUs. Starcloud, an Nvidia-backed orbital data center ...

Prefer Newsweek on Google to see more of our trusted coverage when you search. Please hold: Washington is coming for customer service. This week, FCC chairman Brendan Carr proposed rules aimed at ...

The Federal Communications Commission is preparing to vote this month on a proposal that would put offshore call center practices squarely in the regulatory spotlight, with potentially significant ...