Why Alignment With Customer Service Is Crucial For PPC
Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...
Pegasystems: An AI Powerhouse With Robust Long-Term Growth Potential
Near-term debt obligations could hamper Q1 2025 earnings for Pegasystems, but robust contract value might bolster sentiment. Read why PEGA stock is a moderate Buy.
Cloud Transition Leaves Atlassian Better Positioned in the Long Term
Because Atlassian has a limited salesforce, its sales and marketing expenses are significantly lower than peers’, driving already solid non-GAAP operating margins and allowing for material expansion ...
Former Google, Meta leaders launch Palona AI, bringing personalized, emotive customer agents to non-techie enterprises
Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.