There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything ...

K—12 IT experts mull over lessons learned from cloud migration along with its ongoing impact on their organizations.

Effective communication is at the heart of every successful business. Regardless of the size of your enterprise, having a ...

It seems like no announcement these days is complete without some mention of AI, and Delta Airlines' latest news at CES 2025 ...

The ability to view chat history with Amazon customer service adds an additional layer of convenience and transparency for ...

Legal Aid currently operates multiple communication platforms including Cisco Webex, Jabber and Microsoft Teams for video ...

The new year might be a time to reset and relax for most, but in the tech world, January kickstarts a year of innovation. CES ...

Humetrix leaned into AI to connect visitors and athletes with doctors at the Paris Olympics. Now it's premiering ...

Data center companies—the organizations that physically host the servers comprising the "cloud"—recognized an opportunity. By ...

Mitsubishi Electric Automotive America (MEAA) unveiled FLEXConnect, a revolutionary AI-powered vehicle cockpit system at CES ...

You can transform your research and reading using Acrobat's AI features and integrate images better and faster using other ...

In 2022, the global Service Call System market was valued at US$ 1392 million. It is projected to reach US$ 2432.3 million by 2029, growing at a CAGR of 8.3% during the forecast period. The market for ...