How to Know if a Natural Language IVR Is Worth the Cost
Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...
How to Pick the Right Omnichannel Contact Center
The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...
What HiFi on MSN15h
These tiny, desktop-friendly speakers aim to offer "exceptional sound clarity" in an affordable package
The Kanto speaker's cabinet sports a distinctive curved design that certainly stands out from the usual boxy crowd. The press ...
This $200 Android is the only smartphone at CES that you should care about
TCL's CES mobile lineup includes the TCL 60 XE Nxtpaper 5G, an Android handset with a brilliant display and competitive price ...
Science Daily2h
Low-cost system will improve communications among industrial machines
Researchers have found a low-power, inexpensive way for large numbers of devices, such as machines in factories and equipment in labs, to share information by efficiently using signals at untapped ...
This Portable Anker SOLIX C200 Power Bank Station Is Cheaper Than Its Christmas Price, Just Under $100
For a limited time, you can grab this versatile power station for just $100, down from its original price of $170 at Amazon.
Pleated-Jeans on MSN9h
30 Cool And Clever Office Products That'll Make Your Day Job Suck A Little Less
From clever gadgets to mood-boosting desk upgrades, we’ve rounded up 30 office products that’ll make your workspace actually ...