More transparency is needed when reporting IRS telephone level of service and average wait time,” the Treasury Inspector ...

The report identifies errors that preceded a historic agency shakeup this year under the Trump administration.

The Treasury Inspector General for Tax Administration said the Internal Revenue Service terminated probationary employees, as ...

The IRS broke its own rules when it fired thousands of employees earlier this year on the orders of the Trump administration, ...

The IRS plans to ask workers who accepted offers of deferred resignation and early retirement to come back to work — an ...

The tax agency canceled a contract with the kiosk vendor following the Treasury Inspector General for Tax Administration’s ...

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Taxpayers are unable to get through to live help through the IRS's toll-free phone lines, even when the IRS claims its wait ...

The Internal Revenue Service didn't do enough to verify the identity of callers to its Practitioner Priority Service and ...

The IRS, which has lost about 25% of its workforce this year, is moving to fill some jobs by various means, including asking employees who accepted deferred resignations if they want to stay on the ...

The DETECT Act asks the GAO to report on AI’s potential for empowering the tax agency to identify instances of fraud.

The report by the Treasury Inspector General for Tax Administration called on the IRS to include more phone lines and to ...