In 2025, cyber attacks targeting VOIP providers are projected to increase, as more businesses rely on this technology for ...

Helping break down common barriers of communication, MKNL Technology Ltd., a Tel Aviv-based startup, has developed AnyCalls.

Developers must prioritize inclusivity by creating diverse and representative virtual environments that reflect the rich tapestry of human experience. And it is crucial to establish clear ethical ...

Vonage is a well-known name in the VoIP industry, providing reliable virtual phone numbers to Canadian users. Features such as call analysis, virtual receptionist and the map are resizable. This makes ...

Phone scammers impersonating BT are exploiting upcoming changes to the landline phone network to con customers into giving ...

However, with this new trend, companies must cope with certain changes to manage their overall operations, particularly their ...

In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support.

With nearly 1.17 billion users worldwide and over 820 million active monthly users, Viber connects people across 192 countries in 40 languages. Its robust features and high engagement rates make it a ...

There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything ...

Nvidia CEO Jensen Huang also announced new AI tools for creating autonomous agents during a keynote address at CES.

Mako Networks, a global leader in PCI-certified network management solutions, announced today that they have been named an INTERNET TELEPHONY Hosted VoIP Excellence Award winner for 2024 for their ...

French startup Rounded believes AI voice agents are going to become the default way customers interact with companies, so ...