VoIP (voice over Internet Protocol) is a type of phone system that lets you make telephone calls via the internet using smartphones, laptops, or traditional desk phones. Landlines, on the other ...

There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything ...

The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

Are expensive phone plans draining your wallet? Free calling and texting apps offer a practical solution for staying ...

Cloud voice telephony services used by Three Ireland will reduce cost and increase security for customers, the company says ...

The inside story of the teenager whose “swatting” calls sent armed police racing into hundreds of schools nationwide—and the ...

UK-based IP and technology licensing company Vectis IP (“Vectis”) today announced a call for patents essential to Immersive ...

Put very simply, only use a fully encrypted platform. That means Signal or WhatsApp or iMessage (if strictly between Apple users) or Google Messages (if strictly between Android users). Do’t message ...

Indonesian coaching legend Herry Iman Pierngadi’s talent as an accomplished doubles coach is well known but the decision to ...

In honor of National Clean Your Desk Day, this article highlights some of the must-have products and services for balancing ...

China-linked hackers reportedly managed to sneak into a US telecommunications surveillance system network for 18 months ...

Get a speaker that's waterproof for poolside fun, can fill the backyard with sound, or is ready to go summer camping! Here ...