Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

Most IP phone systems are deployed within single buildings or on school facilities that are connected via either wired or ...

These corporate policies will affect work-life balance, talent recruitment, the economic health of downtowns, and real estate demand.

Discover why (and how) a VoIP gateway is one of the few truly plug-and-play devices in business communications.

Many RPGs now offer respec systems to fix character build mistakes and experiment with playstyles. Games like Cyberpunk, Baldur's Gate, and Divinity offer respec options at different costs and in ...

Health systems experienced another year of digital ... reducing traditional phone calls and faxes to the hospitals. Finally, we recently launched a new app for patients and their family members ...

Netflix’s latest romance thriller, When The Phone Rings, has taken the platform by storm, securing the #2 spot in the Top 10 Non-English series. The show amassed over 4.4 million views ...

Unlike systems that depend on Wi-Fi or landlines ... You can control the system remotely and and will receive notifications on your phone. It easily pairs with Alexa and Google Assistant to allow you ...

One bus to connect them all Toralf Trautmann, a physicist and professor of automotive mechatronics at the University of Applied Sciences in Dresden, explains the advantages of connected systems ...

Here are Computer Weekly’s top 10 business applications articles this year. The ease with which someone with a corporate credit card can buy a software-as-a-service (SaaS) product can lead to ...

She is one of about 38,000 patients at Mount Carmel Health Systems waiting for a resolution in contract negotiations with Aetna and Humana. The Ohio State University Wexner Medical Center recently ...