Passengers Told They Had to Buy a Second Seat on Flight Due to Weight Say Policy 'Felt Like a Slap in the Face' (Exclusive)

Grace Simpson tells PEOPLE that travelers impacted by the airlines 'Customers of Size' policy "deserve dignity, ...

Do Airline Loyalty Programs Still Reward Frequent Flyers — Or Just Big Spenders?

Airlines now reward customers who deliver the most value across the entire ecosystem, not just the most miles in the air.