The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents ...

Two recently fixed prompt injections in Salesforce Agentforce and Microsoft Copilot would have enabled an external attacker ...

Sales performance breaks down when reps spend time updating records instead of talking to prospects, when managers chase ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

Solutions by Text has integrated its FinText compliant messaging platform into Salesforce Marketing Cloud. The update brings ...

Outreach, providers of an agentic artificial intelligence platform for revenue teams, is now available on Salesforce AgentExchange, which brings together AppExchange, Slack, and Agentforce into one ...

Salesforce has partnered with NMIMS to digitally transform its admissions process using Agentforce and MuleSoft. The platform enables AI-driven student engagement, automated lead management and ...

A number of stocks jumped in the morning session after investors moved to buy the dip in SaaS names that had become ...

Global tech firm Salesforce reports no impact from the West Asia crisis on its Indian operations. The company sees ...

Nutshell reports that transitioning from spreadsheets to CRM can be challenging due to data quality issues, longer timelines, ...

Businesses are accelerating their transformation to "agentic enterprises" to drive stronger outcomes, enhance competitiveness ...

Salesforce sees no impact of West Asia crisis on India business. Education sector presents big opportunities. Growth, ...