Headless Chat SDK to build your own chat widget against Dynamics 365 Omnichannel Services. ... Copilot for business Enterprise-grade AI features ... and performance over time by helping Microsoft ...

Private data loss or exposure can have a detrimental impact on your business. Luckily, you can implement Microsoft 365 Data Loss Prevention (DLP) to protect business-critical information from ...

Dynamics 365 Customer Service introduces real-time analytics for record routing, a practical tool that helps supervisors monitor and manage contact center performance as it happens. By providing an up ...

At Microsoft, we’re modernizing Dynamics 365 Commerce to reflect this shift. The Point-of-Sale (POS) is evolving from a checkout tool into an intelligent platform that supports agentic, AI-driven ...

Microsoft announced its Researcher and Analyst AI reasoning agents for Microsoft 365 Copilot back in March and then made them available in preview through the Frontier program. Today, the software ...

Microsoft is laying off another 300 employees, weeks after it let go of almost 2,000 Washington workers. Skip to content. ... Most Read Business Stories. Costco is changing its hours.

CrowdStrike (NASDAQ: CRWD) and Microsoft today announced a collaboration to bring clarity and coordination to how cyber threat actors are identified and tracked across security vendors.