Navigating attorney-client relationships as a young lawyer can often feel like a juggling act—trying to prove your skills and maintaining professional boundaries. As a young lawyer, you are faced with ...

In today’s competitive market, retaining clients is just as important, if not more so, than acquiring new ones. Reducing churn—clients leaving your business—requires a strategic approach centered ...

As AI advancements impact the longevity of skills' relevance, HR teams must update their approach to talent management to ...

Improving client engagement, driving growth, and differentiation in the market should be top of mind for any progressive accounting firm looking to evolve for its clients. Firms looking to the future ...

I am an experienced registered nurse, behavioral coach, and certified case manager with excellent client management skills. I acquired PMHNP-BC for medication management and psychotherapy to enhance ...

This past holiday season led one of my team members into her first predicament of customer service versus client management. When was it okay for her to be a “yes” person, and when was it better for ...