Out of 15 IVR Best Practices, You Only Need These 7
Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.
Business Wire17h
Streamlining Elliptic Labs Smartphone Launch Updates
Elliptic Labs (OSE: ELABS), a global AI software company and the world leader in AI Virtual Smart Sensors™ currently deployed ...
What to know about Apple's $95 million settlement of the snooping Siri case
Apple has agreed to pay $95 million to settle a lawsuit that accused the company of turning its virtual assistant Siri into a ...
21 IVR Scripts You Can Steal (And How to Use Them)
Master the art of routing with ready-to-use IVR scripts and examples designed to save time, improve efficiency, and boost ...
Android Circuit: Galaxy S25 AI Details, HMD Fusion’s Challenge, WhatsApp Drops Old Android Support
This week’s Android headlines; Galaxy S25 Ultra details, Lineage 22’s new tempo, Xiaomi rolls up Poco, HMD Fusion review, ...
FinOps And SaaS Management: Collaboration Is The Key To Optimization
Fortunately, cross-organizational initiatives can bring together the underlying data that’s required to manage expenses and ...
Founders of Phoenix-based Brainiest harness AI for marketing campaigns
In July 2024, the Phoenix-based startup launched its web-based AI software, which acts as a one-stop-shop for marketing ...
GlobalData on MSN15h
BlackBerry rebrands IoT division as QNX to focus on automotive software
Canadian software company BlackBerry has rebranded its IoT division to QNX to bolster its position in the automotive and embedded software sectors. The division, formerly known as BlackBerry IoT, will ...
Cyber threats in 2024: Key incidents and what to expect in 2025
According to a report by Prahar, a non-profit organisation, over 500 million cyberattacks were recorded in just the first ...