AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

Verizon said it represents its “seventh win in eight attempts”, and follows deals in 2019, 2021, and 2023 to see it engaged ...

AI is driving significant advancements in the telecommunications industry, improving network management, customer service, ...

The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

AT&T expanded its investment in Orlando last month while XR Training, a member of the UCF incubator, and Red 6 each completed ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

With Salt Typhoon still unpurged from U.S. systems, the Government Accountability Office may try to put a price tag on one ...

On Oct. 31, Shamsud-Din Jabbar recorded video with the glasses as he cycled through the French Quarter and plotted the attack ...

China-linked hackers reportedly managed to sneak into a US telecommunications surveillance system network for 18 months ...