AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

Verizon said it represents its “seventh win in eight attempts”, and follows deals in 2019, 2021, and 2023 to see it engaged ...

AI is driving significant advancements in the telecommunications industry, improving network management, customer service, ...

The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...