Ironically, the marketing tactic delivering some of the highest returns today is also one of the oldest: the handwritten note ...

Total Wine & More has named retail veteran Ryan Ross as its new CEO, effective Jan. 12, 2026. Ross brings 25 years of retail ...

The use of AI amplifies the strengths of frontline staff and supports the dynamic nature of in-store service. Through smarter ...

The U.S. Postal Service will offer access to its last-mile delivery network to shippers large and small through a bidding ...

DoorDash is the latest platform to enable key elements of the shopping journey within ChatGPT sessions, via a new partnership ...

With enforcement now reaching familiar retail brands, privacy is no longer an issue retail executives can treat as background ...

Luxury menswear brand Paul Stuart has been acquired by Middle West Partners (MWP) from longtime owner Mitsui & Co.

Barnes & Noble will open 60 new stores next year, according to USA Today, adding to the dozens of locations the bookseller ...

As 7-Eleven, Inc (SEI) prepares for significant expansion of its store fleet in North America, the retailer also is on the ...

Instacart will refund $60 million to consumers to settle allegations brought by the Federal Trade Commission (FTC).

Over the next few weeks, retailers will face returns, delays, damaged items and buyer’s remorse. Don't just treat these as ...

A brief reminder that shopping IRL is really fun, which is what makes it irreplaceable even with all the new-fangled AI tools ...