Chatbots make your business appear to be just one of many. They can never really be a replacement for truly great customer ...

The brands that thrive in today’s volatile markets will be the ones that treat performance not just as a box to check, but as ...

As loyalty wanes under generational shifts and economic strain, customisation isn’t only a differentiator, but essential for ...

With the right connectivity between enterprise resources and the right foundations, agents become the abstraction and control ...

Taking a break — a real one — is not about checking out. It’s about stepping back so you can see further. It’s a move made ...

Dutch technology investor Prosus on Monday reported full-year core headline earnings of $7.4 billion, up 47% year-on-year and ...

Organisations must find the balance between harnessing AI’s capabilities and ensuring ethical use of customer data ...

For business to be a force for good, future leaders must be equipped with the mindset, skills, and courage to lead ...

As a career mentor, one of the biggest issues I see every day is that capable individuals, who would be a great asset to ...

SoftBank Group founder Masayoshi Son is envisaging setting up a $1 trillion industrial complex in Arizona that will build ...

In a world where knowledge evolves at breakneck speed, Retrieval Augmented Generation (RAG) enables AI to remain relevant, ...

Mike Britton at Abnormal AI argues that the real problem in email security isn’t human error; it’s silence . It’s easy to ...