Carlos Soto is an award-winning reviewer and journalist with 20 years of experience covering technology and business within various sectors and industries. A government content management program ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna and two ...

The local Department of Human Services is cutting backlogs and speeding services thanks to customer relationship management ...

The artificial intelligence boom represents more than a tech trend. It’s a national resilience issue. As agencies race to harness AI capabilities, the underlying infrastructure is accelerating faster ...

DSPM helps state and local governments identify, secure and govern sensitive data across cloud environments to support ...

The state’s security chief urges states to unify security platforms and apply meaningful automation to speed operations.

In 1964, following a state official’s decade-long push to launch a fundraising sweepstakes, New Hampshire began selling $3 ...

Digital services now span legacy infrastructure, cloud platforms, security tools and emerging artificial intelligence systems ...

An early and aggressive adopter of artificial intelligence, New York State is putting AI to work across a broad range of agencies, using it to deter identity fraud, monitor prisoners’ phone calls and ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Large language models, or LLMs, underpin that state and local ...

Mike Beevor is the technical marketing director at Pivot3, where he leads the company’s safe city and smart city strategies. A 15-year industry veteran, he has held a number of technical roles across ...