Nowadays, several ways exist to take customer feedback or understand the market’s needs. Online Survey using Forms is one of the best ways to understand market trends by creating custom surveys.

Customer feedback is the key to evaluating and improving your business operations, especially in the service industry. Few methods of getting responses from customers are better than a survey.

A basic and free form builder that comes as part of the Microsoft 350 suite of apps, Microsoft Forms is as simple as it gets. It makes creating simple and effective forms effortless thanks to its ...