Patient no-shows remain a stubborn problem for US medical practices, and the numbers suggest the issue isn’t getting better ...
In any given year, approximately 3.5 million Americans experience homelessness, 39 percent of whom are children. Why we allow so many people to live in abject poverty and desperation is an indictment ...
Missed appointments remain one of the most persistent (and costly) challenges in patient engagement. Even as healthcare organizations use more appointment reminders, online scheduling and other ...
BOSTON (SHNS) – Patients in Massachusetts continue to languish in hospital emergency departments for hours before receiving appropriate care, with the issue particularly acute for the state’s most ...
WellSpan Good Samaritan Hospital has been faulted by the Pennsylvania Department of Health for using pepper spray and handcuffs on a patient in need of mental health care. It’s second time in a month ...
LOUISVILLE, Colo. (KDVR) — When Jonathan Delgado-Concepcion checked himself into Centennial Peaks Hospital on Oct. 18, he thought he might be there for a few days — a week at the most. Instead, the 28 ...
During a busy shift in the emergency department not long ago, I tried something new: I walked out of the double doors and into the waiting room. For a physician, the waiting room is an uncomfortable ...
Before the COVID-19 pandemic, patient collections were already crucial for the financial health of hospitals and health systems due to their proportion of total collections. But volume reduction from ...
Contact center solutions for the health network need to have better outreach and call handling to ensure payment-related queries are answered. Patient problems should be resolved by having automated ...
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