Octopus Energy is to pay £1.5 million in refunds and compensation after it failed to provide customers with final bills within six weeks, Ofgem has said. The regulator found more than 34,000 ...

Octopus Energy has been ordered to pay £1.5 million following a breach identified by Ofgem, the UK's energy regulator. The penalty relates to failures in issuing final bills to thousands of prepayment ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Tens of thousands of energy customers with more than one electricity meter are in line for a ...