You may have received an email recently alerting you to an Amazon refund for an item you returned years ago. You're not alone.

Amazon customers can now file a claim under its $2.5 billion settlement with the Federal Trade Commission, which resolved allegations of deceptive enrollment practices in the retailer's Prime shopping ...

Amazon is moving toward resolving a major class action lawsuit that accused the company of improperly handling customer returns, with a proposed settlement valued at more than $1 billion. The ...

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Amazon customers who were signed up for Prime in ways federal regulators say were deceptive now have a rare chance to claw back some money. The Federal Trade Commission's settlement with Amazon set ...