As first responders struggle to answer 911 calls quickly amid staffing shortages, operators are pleading with Los Angeles ...

Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just practice. However, it's still one of those skills that is still important to have ...

Had an elderly lady in SC low country call and she was afraid someone had put a “root” on her, kinda like voodoo. Some white powder like flour had appeared on her porch and she didn’t know what to do.

FORSYTH COUNTY, N.C. — Many of us found ways to spend time with our families but celebrations looked very different for first responders still on the job on Christmas Day. It's a call none of us want ...

This week, across America, many are celebrating National Public Safety Telecommunications Week, honoring 911 operators for ...

Waukesha and La Crosse have both implemented an AI-powered system trained to better direct non-emergency calls.

Emergency dispatchers responding to calls from Phoenix residents now ask if the caller needs a behavioral health expert in addition to — or in lieu of — a police officer or firefighter. The move came ...

(COLORADO SPRINGS) — A retired 911 Communications Manager is on a mission to help make sure families, especially children, are prepared in an emergency. Elizabeth Brown spent nearly four decades ...

HOUSTON – The fallout continued Monday after a Houston 911 operator was accused of hanging up on hundreds of people calling to report an emergency. City officials announced that Crenshanda Williams' ...

This week is National Public Safety Telecommunicators Week, and it honors and recognizes the people who answer your calls and ...

Add Yahoo as a preferred source to see more of our stories on Google. (COLORADO SPRINGS) — A retired 911 Communications Manager is on a mission to help make sure families, especially children, are ...