I’s environmental impact spans the entire value chain, from mining rare earth materials to energy-intensive training of large language model ...

As the biggest public service department in the UK, DWP Digital are driven to use technological solutions to better serve their 20 million claimants and customers each year. DWP Digital’s use of ...

Last month we marked Neurodiversity Week, sparking a conversation about the Artificial Intelligence (AI) and concerns regarding bias. Amidst these discussions, the focus turns to how AI holds ...

As someone who has spent considerable time at the intersection of technology and organizational change, my work over recent years has become dominated by two interconnected themes: The Technology of ...

Aqua Shard, high above London’s nighttime skyline last night was the stunning venue for the ninth running of the #DL100, the most prestigious digital leadership awards in the UK. Hosted by technology ...

2025 marks a decisive moment in our relationship with artificial intelligence. Across governments, industries, and communities, we are asking not only what AI can do — but who it serves and who it ...

It’s been a decade since Jeremy Hunt, as Health Secretary at the time, set an ambitious goal of a ‘paperless NHS’ by 2018. Initial plans included paperless referrals, electronic health and care ...

It’s hard to look at LinkedIn these days without being instantly confronted by AI enthusiasts, almost foaming at the mouth as they share their vision for how the public sector can save millions if not ...

Digital service design is key for the public sector. As we move increasingly online, ensuring everyone from the public through to employees can access, use and navigate them is vital. But designing ...

As an AI100 UK Digital Leader and Business Relationship Manager at HM Treasury, I’m passionate about how technology can accelerate change and deliver value for the public sector. Earlier this month, I ...

There is a persistent misconception that the voluntary sector lacks innovation—that we somehow do not possess the spark to ignite transformative change. However, innovation does indeed occur within ...

The General Data Protection Regulation (GDPR) comes into force on 25 May 2018. That’s not new news. But it is a fact. It’s also fact that not everything you read or hear about the GDPR is true. For ...