Airbnb offers refund to guest after Palisades fires booking complaint went viral - ‘Their policies failed to account for context’ said unhappy customer ...

An enraged traveler claims Airbnb is refusing to refund and rebook her after she attempted to cancel a vacation rental near the danger zone of the Los Angeles wildfires. The rental firm has addressed ...

AIRBNB has been blasted as “inhumane” after refusing a refund to a customer who was fleeing her reservation near the horrifying fires engulfing Los Angeles. Customer Ana Mostarac was ...

After criticism on social media, Airbnb ended up giving Mostarac a full refund, and told NewsNation in a statement that its ...

A woman who was unable to make it to her Airbnb reservation due to the ongoing Los Angeles wildfire was refused a refund, with the company claiming that the inferno was not covered by its 'major ...

*Airbnb faces criticism for its handling of the California wildfires, with many accusing the company of an insensitive response after refusing to cancel a woman’s Los Angeles reservation during ...

Airbnb has issued a refund it initially refused to a customer who canceled their trip to Southern California because of the wildfires in parts of Los Angeles. The apparent U-turn came after ...

The wildfires currently raging all around Los Angeles have shocked everyone, even those who've lived in the city all their lives. Yet it seems for at least one corporation, Airbnb, the calamity is ...

An enraged traveler claims Airbnb is refusing to refund and rebook her after she attempted to cancel a vacation rental near the danger zone of the Los Angeles wildfires. Ana Mostarac detailed the ...

An Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the Palisades wildfires in Los Angeles has received a full refund.