Design is no longer an afterthought. In today's most successful organizations, design drives the thinking that decides what gets built, how it's delivered and why users would care. Design does more ...

It addresses the biases and behaviors that hamper innovation. by Jeanne Liedtka Occasionally, a new way of organizing work leads to extraordinary improvements. Total quality management did that in ...

Most businesses struggle with innovation, not because they lack ideas, but because they lack a clear and effective process. Great ideas don’t emerge in a vacuum. They require structure, iteration, and ...

While we know a lot about practices that stimulate new ideas, innovation teams often struggle to apply them. Why? Because people’s biases and entrenched behaviors get in the way. In this article a ...