Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership. While working with IT vendors can help ease ...

When you enter the crucial phase of year-end budgeting and planning, you typically turn an eye toward one of the most understated yet critical facets of your business strategy: vendor relations.

Vendors can be broadly categorized based on the nature of their offerings and their relationship to the buying organization: Manufacturers: They are entities that create and sell products they produce ...

Many factors contribute to selecting the right outsourced vendor partner, but one of the most important considerations is employee attrition. Attrition is a real problem in contact centers — 40 to 100 ...

B2B buyers generally do not contact vendors until they are very far along in their journey and they have finalized most of their requirements, according to recent research from 6sense. The report was ...