CSDP and BanyanBSG partner to provide services that help service organizations improve efficiencies, service profitability, and customer service. Irvine, California – Customer Service Delivery ...
SLM provides a holistic approach to service management, touching every aspect of customer service. As service operations have become more complex, and more important to the enterprise bottom line, ...
Agentic AI advancements in ServiceMax AI accelerate work order execution and enable improvements in first-time fix rates Agentic AI advancements in Servigistics expand AI-driven intelligence for ...
In an era where regulatory compliance, faster time-to-market, and product innovation define business success, Process Lifecycle Management (PLM) has emerged as a mission-critical system for ...
When the subject of lifecycle management comes up among consultants, project managers and security professionals, the conversation is traditionally focused on IT network concerns related to is the ...
IBM announced four IBM Rational products that are among the first to apply the new Change Management services developed by the Open Services for Lifecycle Collaboration (OSLC) initiative. As a ...
Okta, the popular identity and access management service, today used its annual (and now virtual) user conference to launch Lifecycle Management Workflows, a new tool that helps IT teams build and ...
Hewlett-Packard trotted out the new HP SOA Systinet 3.0 registry today, capping a year of announcements that create a services oriented architecture (SOA) lifecycle portfolio, and extends the ...