Agentic process automation uses autonomous AI agents to manage complex government workflows and outperform rigid RPA.

Microsoft's big bet on advanced AI is paying off in many ways, including propelling the company into the leadership rank of a research report on robotic process automation (RPA). The company famously ...

Almost every enterprise leader I've worked with over the past years has asked a version of the same fundamental question: "How do we maintain operational excellence when our business environment ...

With VMworld 2010 this week, and in particular VMware’s own strategic cloud infrastructure announcements, start-ups and longtime IT fixtures alike are clamoring to get the word out that they’ve got ...

For businesses looking to stay competitive and resilient, automation and AI are no longer just "nice to have" — they're essential. In fact, leaders are already making necessary changes to embrace the ...

Non-standardized, manual, paper-based processes can slow operations and create data errors, leading to security and compliance risks, inefficient teams, high operating costs, and poor employee and ...

During the pandemic, there was a significant uptick in the number of low-code, no-code, and process automation platforms and other business platforms that have these capabilities as features. A recent ...

Two of the hottest IT technologies in 2010 are virtualization and cloud computing. Both are heavily evangelized in the industry as the “wave of the future” and the “next big thing.” This is primarily ...

Pfizer's Conor Riordan explains how the pharmaceutical giant uses Celonis across 200+ markets to drive toward 95% order automation, guided by a strict "process before technology" philosophy. When ...