Billing patients for patient portal messaging services may have negative consequences for both patients and physicians, according to a qualitative analysis. Looking at survey responses from 13 ...

MADISON (WKOW) — For UnityPoint Health patients, getting in touch with their doctor online will have a cost starting Feb. 14. A spokesperson for the healthcare system confirmed to 27 News that ...

ROCHESTER — Patients sent fewer online messages to their Mayo Clinic providers after the health system implemented an e-visit billing policy in 2023, according to a new study by Mayo Clinic ...

Credit: Getty Images In a survey, most providers in a large integrated health system said they accepted billing for e-visits and indicated that it took little to no effort to complete. A study ...

“Given current expectations that response messages are written by physicians, a disclosure of AI authorship may feel like a deception.” Survey results suggest that patients prefer patient portal ...

Artificial intelligence categorization can help stem the flood of patient messages that would otherwise demand physicians’ expensive time, Kaiser Permanente researchers report. In a recently published ...

Please provide your email address to receive an email when new articles are posted on . Clinicians and patients expressed confusion and altered expectations about billing for electronic messages.

Allina Health this month started billing up to $49 for some emails that doctors and clinicians send to patients in reply to new medical concerns. The Minneapolis-based provider followed Mayo Clinic in ...

Overwhelmed by queries, physicians are turning to artificial intelligence to correspond with patients. Many have no clue that the replies are software-generated. By Teddy Rosenbluth Every day, ...

ATLANTA, Feb. 27, 2025 /PRNewswire/ -- A new study published in the New England Journal of Medicine reveals that clinician-trained AI models can reduce EHR inbox burden by 40%, dramatically improving ...

Health system chief medical information officers told Becker’s they’ve reduced patient portal messages for physicians with the help of both human colleagues and artificial intelligence. Clinicians’ ...