One CRM feature unique to Microsoft Dynamics, LinkedIn Sales Navigator, gives agents an access to LinkedIn’s more-than-560-million-strong network from within the Dynamics Sales dashboard.

Shaligram Infotech, a trusted Microsoft Partner and a leading IT solutions provider based in India marked the completion of ...

Artificial Intelligence (AI) is rapidly changing the game for enterprise resource planning (ERP) systems, especially w ...

CRM "We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers ...

Connecting structured & unstructured workflow. Reflecting Alex Konrad’s report here on Forbes, Microsoft Dynamics 365 is essentially a piece of software that aims to unify both current CRM and ...

In-Depth. Microsoft Dynamics CRM 3.0 Is Well Worth the Wait. Users say the long-awaited new version of Microsoft’s customer relationship management (CRM) software fixes a host of problems.

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

My company implements Microsoft products. But, compared to the other CRM applications we implement, Microsoft Dynamics has been the toughest one to sell. Is it because of the features of its CRM ...

Microsoft Dynamics CRM Online offers an attractive interface, excellent reporting tools, and lots of automation features. It is designed for larger organizations with complex customer relationship ...

Even if Microsoft’s Dynamics ERP acquisitions performed in the single digit growth range, $750M in ERP revenue added to $1.135.2B in CRM revenue would have the Microsoft Dynamics business near $2B.

Let’s now look at how Microsoft Dynamics vs. Salesforce CRM stack up in terms of different usability factors, such as interface design, ease of navigation, learning curve and customization options.

The Dynamics CRM roadmap to which these future technology tweaks will be made is already largely in place. I found a few references on various sites to Microsoft's codenames for the next few ...