For years, I resisted the exclamation point. In emails, I typed “Hi”; not “Hi!” “8:30”; not “8:30!” And “Disregard previous email. I found a large binder clip”; not “Disregard previous email!! I found ...

Writing an email might seem like common sense—just type out what you want to say and hit send, right? But once your fingers hit the keyboard, things can get a little tricky. It’s not always the words ...

We have already covered the difficult question of how to use emojis in the workplace. Now I will be leading you through an advanced course on whether or not you should use exclamation points. But ...

The audio version of this article is generated by AI-based technology. Mispronunciations can occur. We are working with our partners to continually review and improve the results. Florence Hazrat is a ...