Lowe's Mylow Companion is designed for the retailer’s associates to help customers. Credit: Lowe's Companies/PR Newswire. · Retail Insight Network · Lowe's Companies/PR Newswire. The above button ...

Getting assistance at big-box stores can sometimes feel like a waiting game—especially at home improvement retailers like Lowe’s. There are ongoing complaints about understaffing. So, it's not unusual ...

Lowe's is seeing "dramatic improvements in customer service" when associates adopt the Mylow AI assistant to help them in their customer interactions, CEO Marvin Ellison said on a Q4 2025 earnings ...

Lowe's has launched 'ask Mylow,' an AI-powered virtual advisor to help with home improvement projects. The tool offers real-time answers and was developed in collaboration with OpenAI, according to a ...

Lowe's on Tuesday announced that it soon will add two robots to the customer-service staff at one of its San Jose, California, stores. Called "OSHbot," the robots will assist customers at the ...

An analysis of Google reviews that mention store associates from top retail chains reveals the best and worst in-store customer service. Lowe’s has the top in-store associates across its retail chain, ...