As artificial intelligence (AI) increasingly integrates into decision-making across industries, concerns about trust, fairness, transparency, and ethical considerations continue to shape user adoption ...

Rotman School of Management’s Jennifer Riel shares a four-step process for making stronger choices. Jennifer Riel, an adjunct professor at the Rotman School of Management, presents a model way to ...

When senior business executives are in the habit of trouble-shooting supply, demand and customer service issues week to week and day to day — that is a symptom of an organizational problem. A company ...

Decisions are the lifeblood of business. From the c-suite to frontline employees, decisions are constantly being made at all levels within organizations. Some are consequential and irreversible, but ...

Would it be correct to assume that the whole path of your decision-making process today is based on data? Of course. However, senior executives need to make much effort to draw reasonable conclusions ...