TAMPA, FL--(Marketwire - February 19, 2013) - Responding to increasing demand from partners seeking its award-winning IT Service Management (ITSM) solutions, SunView Software today announced the ...

Editor's note: Dennis Drogseth is vice president at IT and data management research and consulting firm Enterprise Management Associates (EMA). An expert in service management solutions, His work ...

ITSM is more than service management; it’s a framework for supporting business needs. As new technology moves in and digital transformation takes hold, ITSM strategies must grow and adapt. IT service ...

Deakin University in Victoria is expanding on its environmental sustainability program with an ‘eco’ IT service management (ITSM) project to embed further improvements into business processes. Deakin ...

Our ITSM accelerators take our most demanded services and package them into a suite of four “easy to digest” and affordable offerings. The intent is to provide services that can Jumpstart an ITSM ...

Advanced AI for consumer application gets the lion's share of publicity. But CIOs in most industries are likely to get higher returns on AI programs that solve boring problems in IT service management ...