It’s 11:47 p.m. The kids are asleep. The laundry is done. The playroom won the battle this evening, so it’s 60% clean—enough that her in-laws won’t judge. A nonprofit founder refreshes her inbox one ...

For years, I’ve experienced and written about what I call the “hero leader trap”—the idea that leaders become so central to their organizations that everything depends on them. And then life tests ...