Today Genesys announced, in a blog authored by Tony Bates, CEO, Genesys, that going forward the company will concentrate research and development, as well as sales, marketing, and operational ...
SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave™: ...
The MarketWatch News Department was not involved in the creation of this content. Genesys Named a Leader in the 2024 Gartner(R) Magic Quadrant(TM) for Contact Center as a Service for 10th Consecutive ...
ATLANTA--(BUSINESS WIRE)--Intradiem announced today that contact centers using Genesys Cloud CX can now download and integrate its portfolio of contact center automation solutions directly from the ...
Empowering Federal Agencies with the FedRAMP-Authorized Genesys Cloud Platform to Elevate Citizen Experience through AI-Driven, Secure Cloud Communications SALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, ...
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